SECURITY POLICY
We take our customers’ data security extremely seriously. Obviously when you make an enquiry or place an order you are sharing your personal details with us; name, address, postcode, telephone and email contact details as well as your financial information at point of order. We take careful measures to protect the integrity and security of our data, however you need to be aware of how data is collected when browsing our website.
Cookies are ‘alphanumeric identifiers’ that allow our system to recognize your computer and assists with remembering areas you have visited within our website. They enable features such as personalized greetings and retention of information you may have saved within the website on previous visits (such as shopping baskets, wish lists etc). Cookies also help us track how visitors use our website and which areas of the site are proving popular.
Cookies are stored in your computer but can be easily deleted if required. You can also adjust your own PC security settings to prevent cookies, however this may impair the functionality of some websites, including ours. For your own security, if you do leave cookies turned on when using a shared computer, be sure to sign off when you finish.
Is My Personal Information Safe?
Have Control Ltd. takes care to protect the security of your personal and financial information during purchase transactions by using Secure Sockets Layer (SSL) software. This encrypts any financial information you input. As credit card transactions are handled by external merchants, Have Controls Ltd. staff have no access to individual financial information at any time during the purchasing process.
To continue our policy of protecting our customers’ security we may request proof of identity before we disclose any personal information to you.
PRIVACY POLICY
In the process of our online interaction with you, Have Control Ltd. will collect and store details such as name, address, telephone, email address in order to fulfil your order. Your information will only be shared with couriers/dispatchers who undertake to deliver your order or with suppliers on the occasions they need to ship directly to you.
We will not send any sales or marketing emails to personal email addresses unless you have specifically confirmed that you would like to receive them. Your personal information will never be divulged, traded, sold or rented to 3rd parties, but will be used solely by Have Control Ltd. to advise you of any promotions that may be running through the website. However, if we are at any point required by law to disclose information held on our database then of course we will be obliged to do so.
Conditions of Use, Notices and Revisions
If you choose to visit Have Control online, your visit and any subsequent disputes over privacy will be subject to this Privacy Notice and our Terms and Conditions including limitations on damages and application of UK law.
You can check the personal information we hold on you at any time by emailing us on info@havecontrol.co.uk. If you notice any inaccuracies please let us know immediately and we will rectify this.
Our business changes and evolves on a regular basis and our Privacy Notice and the Terms and Conditions will change to reflect this. Unless stated otherwise, our current Privacy Notice will apply to all information that we have about you and your account. We will uphold the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.